Our client success plans provide you with a 90 day implementation of BrightWorkpapers where you’ll work with our experienced Client Success Team to create a bespoke implementation plan for your practice, ensuring your team are achieving the full benefits of the application.
You’ll have access to additional training resources including best practice, Q&A and refresher training.
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| What’s included: | Basic | Standard | Premium |
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| Initial Implementation (first 90 days of subscription) | |||
| Consultation – to understand your requirements and expectations and drive expected outcomes. |  |
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| Implementation plan – stages of implementation are highlighted and scheduled, including a Gantt chart, as agreed by you. |  |
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| Workflow Review (Best Practice) library – access to our library of workflow review examples based on our work with other firms. | |
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| Workflow Review (Best Practice) report – undertaken for your practice to understand your workflow and identify key areas for efficiency gains. | |
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| Communications example – access to our suggested communications for each stage of the project. | |
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| Staff user setup – tailoring of your user roles and permissions, and setup of staff users. | |
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| Customised workpaper pack template | |
1 template
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2 templates
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| Excel Connect template build – if required | |
Up to 8 hours
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Up to 12 hours
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| Accounting structure build | |
1 accounting structure
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2 accounting structures
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| Trial Balance mapping customisation – if required. | |
1 Trial Balance mapped
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2 Trial Balances mapped
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| Web-based instructor lead training – capped at 15 participants. |
Up to 6 hours
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Up to 6 hours
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Up to 6 hours
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| On-site training – 6.5 hours – includes travel but not overnight accommodation if required. Training is classroom style from 10.00am to 4.30pm, capped at 15 participants, in your premises (room permitting). |
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Up to 6.5 hours
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| Champion training – a 30 minute session with your BrightWorkpapers champions. | |
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| Web-based training feedback call – for the attendees of your training session. A chance to ask questions once you’ve started using BrightWorkpapers and completed training. |
1 hour
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1 hour
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1 hour
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| Web-based implementation project feedback call |
30 minutes
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1 hour
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2 hours
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| Training | |||
| Non core public training sessions – access to our best practice, Q&A, personal tax, periodic files, and refresher training. | |
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| Access to recording of non core training sessions attended – 12 months. | |
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| Private online training for any additional subscription type purchase* | |
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| Per head training for new starters** | |
5 per year
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10 per year
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| Services | |||
| Health check call – to discuss your use of BrightWorkpapers and identify any areas for improvement. |
Up to 2 per year
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Up to 4 per year
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Up to 4 per year
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| Workflow Review on a year end or audit file – an in-depth review of your use of the functionality within a file. | |
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| Workflow Review (Best Practice) annually ** – a review of your processes internally and recommendations on changes or improvements. | |
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| Onsite half day consultancy session** – includes travel but not overnight accommodation if required. Capped at 15 participants, in your premises (room permitting). | |
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*Implementation of additional subscription type purchase not included and POA.
**Services only available after 12 months of your service subscription plan.
Option 1
Our public training session courses outline all of the features and functions you will need to get up and running.
Participants can engage directly with our trainers via chat messaging whilst attending the webinar.
Great for firms where there are less than 10 staff to be trained or for new starters to firms who have already had their BrightWorkpapers training.
Get in TouchOption 2
This is a private training session. Only participants you have invited are eligible to attend. For up to 15 participants.
This course outlines all of the features and functions you will need to get up and running. You can also elect to tailor the content of the training to specifically focus on key areas or functionality.
This is a completely interactive session – participants can engage directly with our trainers via audio and/or chat messaging, whilst attending the webinar. Training is recorded and provided to the firm for 90 days to refer back to.
Get in TouchOption 3
This is a full day, face-to-face interactive instructor-led training workshop conducted onsite at your location.
This course outlines all of the features and functions you will need to get up and running efficiently.
Includes assistance with implementation and setup.
Participants are engaged with a hands-on fully guided training experience.
Get in TouchOption 4
3 hour on-site half day meeting with you and your team; or
6.5 hour on-site day meeting with you and your team (including breaks).
Focus on items identified in your initial consultation, and discussion with you on focus points and topics.
Get in TouchOption 5
Our Client Success Team will work with you to scope out your template requirements in BrightWorkpapers and complete the build for you. This option is for when you are editing a current template to include additional workpapers or editing (adding or removing) of content. Only applicable where the referencing of the template/file structure does not change.
Get in TouchOption 6
Our Client Success Team will work with you to scope out your template requirements in BrightWorkpapers and complete the build for you. We will build the custom template for you and one accounting structure. For year-end templates only. Does not include any Trial Balance mapping.
Get in TouchOption 7
Our Implementation Team will work with you to scope out your template requirements in BrightWorkpapers and complete the build for you. We will build the custom template for you and one accounting structure. For audit templates. Does not include any Trial Balance mapping.
Get in TouchOption 8
Our Implementation Team will work with you to scope out your mapping requirements in BrightWorkpapers to connect to your firm’s accounts production software or bookkeeping software if it is not included in our industry templates.
Get in TouchOption 9
Documentation of existing workflow and proposed workflow changes on implementation of BrightWorkpapers. Workflow Review is done remotely, however if on-site travel is required, additional travel costs would be applicable. Includes access to our example reports.
Get in TouchEvery firm is different, which is why we tailor our pricing to your needs. Whether you’re a small team or a growing practice, we’ll work with you to create the right plan—without the guesswork.
Get in touch with our team today to discuss your requirements and see how BrightWorkpapers can support your workflows, compliance, and growth.
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